Firebear Import & Export Tool is a BigCommerce app that can be installed on your store, allowing you to import and export products and other entities in and out of your e-commerce website. You can use CSV, XML, and XLSX formats to import any data files. Also, it is possible to match columns from the file with the product and customer properties from your store using mapping to transfer any custom table to your BigCommerce website.
You start by creating an import or export profile where you decide on which type of data you want to import or export. Then, you specify the file type, either CSV, XML, or Excel XLSX, and decide on the additional options such as: where the profile should run by schedule, how the images should be processed, and specify the separators used in the file you want to import.
After that, you upload the file and apply mapping to the file columns if required. The mapping allows you to match the columns from the imported file with the product or customer properties at your BigCommerce store. In other words, you can import files from your suppliers or ERP/CRM system without editing the file.
The Import & Export Tool app processes the file and communicates with your store using BigCommerce API to either create or update the entities you are importing.